Name: Dermacool Menthol Aqueous Cream 0.5% 500g Pump
Brand: Pern Consumer Products Ltd
SKU: 5060150090325
Price: 23.1 GBP
Availability: InStock

Dermacool Menthol Aqueous Cream 0.5% 500g Pump

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Dermacool Menthol Aqueous Cream 0.5% 500g Pump is a gentle cooling moisturising cream for dry, irritated and itchy skin. It can be used where itching is associated with conditions such as dermatitis, insect bites, prickly heat, sunburn and hives.

Menthol activates cooling receptors in the skin, producing a cooling sensation that can help soothe itching. The SLS-free aqueous cream base also helps restore moisture to dry skin. This lower-strength formulation is commonly used for children aged 2–12 years and for older people with fragile or delicate skin.

Key Benefits

Gentle 0.5% menthol cooling action
Helps soothe dry, itchy and irritated skin
Suitable for delicate or sensitive skin
Commonly used for children aged 2–12 years and older people with fragile skin
Sodium Lauryl Sulfate (SLS) free aqueous cream base
Pump dispenser allows convenient, controlled application and can help reduce cross-contamination

Directions

Apply to clean, dry skin daily or as often as required.

Important: For infants under 2 years of age, use only when directed by a healthcare professional.

Ingredients

Aqua (Water), Petrolatum, Cetearyl Alcohol, Paraffinum Liquidum, Menthol, Ceteareth-20, Phenoxyethanol.

Cautions

For external use only.
Do not use if you are allergic to any of the ingredients.
Do not use on damaged or broken skin.
Avoid contact with eyes. If contact occurs, rinse with water immediately and seek medical advice.
Stop using the product if a rash or irritation develops.
Do not allow young children to apply this product unsupervised.
Do not apply to the face, nose, upper lip or oral mucosa of infants or young children.
If swallowed, seek medical advice. Do not induce vomiting.
Keep out of reach of children.
Store below 25°C and do not use after the expiry date.

Fast UK delivery, FREE on orders over £30

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At Pharmacysaver, we aim to provide a reliable, professional service for all orders placed through our website. Please read the information below for details on delivery and returns.

UK Delivery Information

We currently deliver to addresses within the United Kingdom.

Delivery Option	Service	Estimated Delivery Time	Cost
Standard	Royal Mail Tracked 48	3–5 working days	Free on orders over £30
Standard	Royal Mail Tracked 48	3–5 working days	£3.95
Express	Royal Mail Tracked 24	1–2 working days	£4.95

Processing Times

Orders are normally processed within 1–2 working days before dispatch. Estimated delivery times include processing time and are calculated from the date the order is placed.

Certain medicines or pharmacy products may require additional checks, including pharmacist review, before dispatch. Where this applies, processing times may be longer.

Delivery Notes

Delivery times are estimates only and may occasionally be affected by circumstances outside our control, including adverse weather, postal delays, or higher demand during busy periods.

Estimated delivery times exclude weekends, Bank Holidays, and public holidays.

Please ensure your delivery address is entered correctly when placing your order. We cannot be responsible for delays or failed delivery where incorrect address details have been provided.

All orders are dispatched in discreet packaging.

If your order has not arrived within 10 working days of dispatch, please contact us at info@pharmacysaver.co.uk.

Returns & Refunds

We offer a 30-day return period from the date you receive your order.

To be eligible for a return, items must:

Be unused and unopened
Be in their original packaging with all seals intact
Be returned with proof of purchase

To request a return, please contact us first at pharmacist@pharmacysaver.co.uk. We will provide instructions on how to return your item.

Items returned without first contacting us may not be accepted.

Return Address

Pharmacysaver – Returns Department
Devonshire House
582 Honeypot Lane
Stanmore, Middlesex
HA7 1JS
United Kingdom

Medicines and Healthcare Products

For safety and hygiene reasons, we cannot accept returns of medicines, medical products, or healthcare items once they have been dispatched, unless:

The item is faulty
The item was supplied incorrectly
The item was damaged during delivery

This helps ensure medicines and healthcare products remain safe and uncontaminated.

Damaged, Faulty, or Incorrect Items

Please inspect your order upon receipt and contact us as soon as possible if your item is damaged, faulty, or incorrect, so that we can review the issue and put it right.

Non-Returnable Items

Certain items cannot be returned, including:

Opened medicines or healthcare products
Personal care or hygiene products that have been opened
Custom or personalised items
Hazardous materials, flammable liquids, or gases
Sale items or gift cards

Exchanges

If you would like a replacement item, the quickest option is to return the original item and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period

If your order is delivered to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, for any reason and without giving a reason.

Items must be unused, unopened, and in their original packaging, with proof of purchase.

Refunds

Once we receive and inspect your return, we will let you know whether your refund has been approved.

If approved, refunds will be made to your original payment method within 10 business days. Please note that banks and card providers may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at pharmacist@pharmacysaver.co.uk.